FAQ

Frequently Asked Questions

1. What materials are your shelves made of?

All Taladad shelves are crafted from solid, high-quality wood with smooth, rounded edges. We use non-toxic, child-safe finishes — no harsh chemicals, no sharp corners. Every product is designed to be safe for little hands and built to last.

2. Are the magnets strong enough to hold figures securely?

Yes. Our shelves feature built-in metal strips with strong magnetic hold. Figures stay firmly in place — even when displayed upside down. No tipping, no slipping, even during active play.

3. Do I need to drill holes to install the shelf?

It depends on the model:

  • Wall-mounted shelves: Require drilling. All mounting hardware and instructions are included.

  • Freestanding shelves (e.g., Ferris wheel, car, bus models): No drilling needed — just place on a desk, dresser, or play table.

4. How many figures can each shelf hold?

Capacity varies by model:

  • Small shelves: 10–15 figures

  • Medium shelves: 20–30 figures

  • Large display shelves (e.g., Ferris wheel): 50–70 figures

Each product page includes specific capacity details.

5. Are Taladad shelves compatible with all audio players and story figures?

Yes. Our shelves are designed to be compatible with most audio players (first and second generation) and standard story figures. The magnetic display works with figures that have magnetic bases or with the included adhesive metal plates.

6. How do I clean and maintain the shelf?

Wipe with a soft, dry cloth. For tougher spots, use a slightly damp cloth and dry immediately. Avoid harsh chemicals or abrasive cleaners to protect the wood finish.

7. Do you ship internationally?

We currently ship to all 50 US states. For international shipping inquiries, please contact us directly for availability and rates.

8. What is your return policy?

We offer a 365-Day Happiness Guarantee. If you're not completely satisfied with your purchase, please contact us within 30 days of delivery to initiate a return or exchange. See our Refund Policy for full details.

9. How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package via USPS, UPS, or FedEx using the link provided.

10. Do you offer wholesale or bulk orders?

Yes. For wholesale inquiries or bulk orders, please contact us directly at Taladad.salse@outlook.com with your request, and we'll get back to you within 1–2 business days.

11. I have a question not listed here. How can I reach you?

We're here to help! Contact us at:

📧 Taladad.salse@outlook.com

We typically respond within 1–2 business days.

Taladad – A Home for Every Story. A Place for Everything Else.